Etobicoke Emergency Plumbing

We aim to reach most Etobicoke addresses within 60 to 90 minutes. We dispatch from our Etobicoke team and cover all neighbourhoods including Rexdale, Islington, Mimico, Long Branch, and The Kingsway 24 hours a day, seven days a week. For active floods or burst pipes, call us immediately — every minute of water flow causes additional damage.

No. We charge a flat rate for all Etobicoke service calls regardless of the time, day, or holiday. Our pricing is quoted upfront before any work starts, and you won’t see an overtime surcharge on your invoice. This is the same rate whether we arrive at 2pm or 2am.

Shut off the main water supply immediately. In most Etobicoke homes, the shutoff valve is in the basement near the water meter. Once the water is off, turn off the water heater if it’s gas-fired to prevent damage to the unit. Open taps to drain remaining pressure from the pipes. Move anything that could be damaged by water, and call us. Don’t attempt to patch the burst pipe yourself — it won’t hold and it delays proper repair.

Yes. Homes in Humber Valley Village and Baby Point that are near the Humber River floodplain can experience both plumbing failures and external flooding simultaneously during major storms. In those situations, a sewer backup prevention valve is critical because the city sewer can surcharge (backflow) while the pump is already struggling with groundwater intrusion. If you live in this area, having both a sump pump with battery backup and a backwater valve installed gives you two layers of protection.

It depends on the intensity and source. A faint, occasional smell from a dry P-trap is not an emergency — running water in an infrequently used sink will usually fix it. A strong, persistent sewer gas smell that’s widespread in the home is more serious, as it can indicate a cracked drain pipe, a blocked vent stack, or a dry floor drain allowing gas to enter from the sewer. Sewer gas contains methane, which is flammable in high concentrations — this warrants a same-day inspection.

Call us first. Contain the leak by placing towels or a bucket, and turn off the cold supply valve at the top of the unit. Also notify your building management or property manager as required by your condominium corporation — they need to be aware of potential water damage to neighbouring units or common areas. We coordinate with building management regularly in Etobicoke condos and can arrive within the building’s service window requirements

We cover all of Etobicoke for emergency calls, including Rexdale, Islington Village, The Kingsway, Mimico, Long Branch, New Toronto, Alderwood, Humber Valley Village, Baby Point, and all areas along Lakeshore Boulevard and Kipling Avenue. If you’re not sure whether you’re in our service area, call us — we’ll confirm immediately.